Shipping Policy
At VitafluxPet, we strive to deliver your purchase with excellent service and flexibility, every time. Please read the details of our Shipping Policy below:
Processing Time
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Shipping Rates & Delivery Estimates
We offer free standard shipping on all orders. On average, you can expect your order to arrive in 5-7 business days after it's been shipped. Please note that these are estimates and not guaranteed delivery times.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
IceGlint is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
If you received your order damaged, please contact us at the provided contact information with your claim.
Changes to the Shipping Policy
We may revise our Shipping Policy from time to time. The most current version of the policy will always be on this page.
Contact Information
For any questions or concerns about our Shipping Policy, please contact us at our business Email support@VitafluxPet.com or through our website's contact form.
Email: support@VitafluxPet.com
Business address: 315 Richison Drive, Bozeman, Montana